Testimonials
Testimonials about Seguin RV
Mark our sales guy was awesome. Listen to what we wanted and found our perfect camper. Helped us even by phone on our first trip. Robert in service was also the best. Helped me over the phone and then in person. Robert also helped us by phone on our first trip. First trip could have been a disaster for us newbies, but turned out great thanks to these two guys. - Jimmie from Harwood, TX
I purchased a new trailer and Ken and Donald went out of there way to deliver my trailer about an hour away, since i am a senior citizen. They fully hooked everything up and left with the trailer in working order for me. They were kind, courteous and had great customer service. I would recommend these 2 to anyone. - James from Spring Branch, TX
Best RV dealer in Texas! Fast, friendly and knowledgeable staff. No hazzle, no pressure, no BS and the best prices in town. I highly recommend Seguin RV. 5 stars all the way! in fact, I would give a 10 star rating If possible. The walkthrough was amazing. They carefully showed and explained every detail on how to set up, operate and maintain my new RV. I felt like an expert the very first time I used it. - Rich from La Vernia, TX
I spoke to Robert in the service department and he was awesome. He was able to handle my service request immediately upon arrival. I had an issue with my air conditioning unit that Tyler, the service technician, was able identify and fix quickly. I really enjoyed my interaction with them and they took great care of me. I usually don't leave remarks but the service so great, I had to give Robert and Tyler 5 stars. Thank you again. - ELLIOTT from San Antonio, TX
After three months of trying to find some help getting the front window of my Coachman Apex Nano repaired, and going to countless RV repair services, Kayla, at Seguin RV in Seguin, was able to help me with one phone call. I couldn't drive the coach to Seguin RV because the window had become detached and I was afraid to take a chance on it coming completely off and destroyed. She asked me to send pictures and then she asked her technicians what should be done. The techs advised getting a car window repair place to reinstall the window. Kayla gave me the number for Jerome, unfortunately, I do not know the name of this man's company, and I contacted him immediately. He came to my home late that evening and reinstalled the window and it looks like its original appearance. I had lost sleepless nights worrying about this window. I had been told by other RV service departments that it would cost hundreds of dollars to replace and install. Due to Kayla's helpfulness, it cost me a very small amount to fix and we are ready to hit the road again. Thank you Kayla and Seguin RV for your help and efficiency. - Maureen from Seguin, TX
MY 88 year old father had recently bought his RV through Seguin RV and the staff was very professional and was quick in setting it up a a local RV Park.. The staff walked my father through using all the features of the RV and they told him to call them if he had any problems. On Friday August 13, 2021 my fathers RV lost power. I went to Seguin RV to the service department and explained to them that my 88 year old father had lost power in his RV. The service department immediately told me that a service technician would be sent over to my fathers RV in a short time. Within 10 minutes someone arrived at my fathers RV and I was shocked when the person that introduced himself to me was the owner (Ken) of Seguin RV. I was amazed as Ken started trouble shooting the electrical problem with the RV. It was pretty hot inside the RV and Ken was on the floor sweating profusely and checking the fuses and circuit breakers. Ken quickly found the problem (two burned out fuses) and quickly replaced them. Ken turned on the power and everything went back to normal. All I can say is that Seguin RV has excellent customer service and the owner of Seguin RV (Ken) is very knowledgeable of the The RV's that he sells. Not many owners would come out on a hot day and get down and dirty in trouble shooting and fixing an RV. Thank-You Ken for outstanding customer service. - Terry from Universal City, TX
We shopped around several months for a Class C motorhome. We liked the Jayco Melbourne best, and not that many places sell them. After having an unpleasant experience at another RV dealership, we ordered a new 2017 Jayco Melbourne from Seguin RV. We were more than happy with the price, as well as with everyone we dealt with. Before we closed the deal, a very personable and knowledgeable "tech" named Ken gave us a thorough walk-thru and explained how everything worked. We were so impressed with Ken that we wanted to put in a good word for him with his manager. Then we found out that Ken is the OWNER of Seguin RV! Wow, did we feel special! After the sale, we brought the RV back to have an additional TV and 2 DVD players installed, as well as a couple minor adjustments made. The service tech Sean was super knowledgeable as well as fast! Both before and after the sale, everyone at Seguin RV was very friendly and made us feel welcomed, never rushed. We live near Bastrop, but the drive to Seguin RV was well worth it. We highly recommend them if you're in the market for a camper or RV. - Mary
I deliver new campers all over the country, this is by far one of the best places I go. Fast friendly service guys. They get the job done and get me back out making money. - Rick
I came to Seguin RV on Friday after Thanksgiving due to my slide outs not being operable on my Monaco Camelot. The service techs (3 to 4) worked on the unit for 4 hours diagnosing the problem and finding the problem and trying to repair the circuit board that controls all the slide outs on the unit. The board was not able to be repaired so a new one was ordered and shipped overnight and installed on Saturday. After installation all was good. When I got my bill I was only charged for 3 hours labor plus the part and shipping. The service staff were great, knowledgeable and friendly. If I am ever in the San Antonio, TX area and have a problem with my RV, I will definitely go to Seguin RV for service. Great people to deal with. I give them 5 Stars - Dan
I want to thank Rustan Eubank for the amazing experience! We purchased our travel trailer from Rustan here at Seguin Rv and we couldn't be more pleased. If you are in need of a RV Mr Eubank would be your hard working consultant. - Joseph
We are very happy with the RV we bought from Seguin RV, we have been to several other dealers and Seguin RV by far has the best Sales Consulants and employees. - John
Jeff sold us our travel trailer, he was excellent, very friendly and knowledgeable, made our first purchase a great experience. - Stephanie
Seguin RV service was fantastic,We were on our way out west and had a problem with our roof they got us in the next day.Had is repaired that day and back on the road the Nextel day.Other places I called said it would be 2 to 3 weeks to get us in Seguin RV put us in right away.Thank You very much for helping us out! - Carl
This RV dealership is a hidden GEM !! We needed some things repaired and caulked and they took us in immediately. We dropped out TT off at noon and they called by 3:00 and had repaired EVERYTHING on our list. Ken and Michelle were courteous and professional. We have heard some horror stories about getting parts, waiting for days, but not here. In and out in three hours. Thank you Ken for replacing our radio, it's now working great and we're able to watch movies again. All your guys did an awesome job. I would highly recommend to anyone near San Antonio, TX to stop in if you need repairs. Thanks again, you made our travels a whole lot nicer ! - Steve
I just want to thank Ken for EXCELLENT service and hospitality. I had an A/C unit go out within the warranty period, and I treated with respect and, I really appreciate it. My next RV needs - Seguin RV will be number 1 on my list!! - Jane
My salesman was Mr. Sam Smith. He was very nice and very trustworthy. He answered all of our questions and did not "pressure" us at all. I would totally recommend Sam if you are in the market for an RV!!! - Ann
Great experience. I would recommend Mr. Sam Smith to all of my friends! - John
Just brought home our new (to us) Travel Trailer. We had explained to our wonderful Sales Manager, Sam, exactly what we were looking to buy. A few days later, he called to say he had it! We came, we saw, we bought...that easy!! Sam went above and beyond to thoroughly understand our needs, our budget, and our experience level. He under-promised, and over-delivered in every aspect. What a pro. Ken, the owner, was involved as well to make it effortless to complete our sale, and helped us stock up on accessories to make our new toy even more comfortable and easy to maintain. We have never felt so pampered! Thanks to Gabe for his special touches, as well. We can highly recommend this dealer and the wonderful staff. We feel like we got a great deal for a fine product that exactly fits our goals. Thank you all so much! - Richard